Emirates was named the world’s best airline at the annual World Airline Awards hosted by Skytrax today at the Farnborough International Air Show in Hampshire.
The Dubai-based airline took home the prestigious title, edging out last year’s winner, Qatar Airways, who finished second.
Singapore Airlines took third place, followed by Cathay Pacific, both in the top five last year, while ANA All Nippon Airways moved up two places to place fifth.
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Qantas was Australia’s top-ranked airline, climbing one spot from last year’s result to ninth.
The top 10 best airlines in the world *
1. Emirates (Flight test: business class)
2. Qatar Airways (Flight test: economy class)
3. Singapore Airlines (Flight test: economy class)
4. Cathay Pacific (Flight test: business class)
5.ANA All Nippon Airways (Flight test: premium economy class)
6. Etihad Airways (Flight test: economy class)
7. Turkish Airlines (Flight test: economy class)
8. EVA Air
9. Qantas Airways (Flight test: premium economy class)
10. Lufthansa (Flight test: economy class)
* according to the Skytrax World Airline Awards 2016
See also: For more flight tests, see Traveler’s Airline Reviews section
“Emirates has always put our customers at the heart of what we do, and we work hard to deliver the best possible experience for our customers at every touchpoint, every day, everywhere,” said Sir Tim Clark, President Emirates. .
Qantas said in a statement that the airline has been working hard to improve its product, including new interiors for its A330 and B737, new lounges and plans for free wifi on domestic flights from early 2017.
In other accolades, Qatar Airways won the World’s Best Business Class, Best Business Class Lounge and Best Airline Staff in the Middle East award, while Singapore received the Best Airline award. in Asia and ANA All Nippon Airways has been recognized as the best airport in the world. services and having the best airline staff in Asia for the second year in a row.
Other accolades include the World’s Best Low-Cost Airline awarded to Norwegian and the World’s Most Improved Airline to Thai Airways.
Skytrax World Airline Awards: winners from A to Z
Aegean Airlines Best regional airline in Europe
Aeroflot Russian Airlines Best Airline in Eastern Europe
Air Astana Best Airline in Central Asia / India Best Airline Staff Service in Central Asia / India
Air France Best First Class Airline Lounges Best First Class Comfort Amenities
Air New Zealand World’s best premium economy cabin World’s best premium economy airline seat
AirAsia Best low-cost airline in the world Best low-cost airline in Asia
AirAsia X Best low cost airline in the world Premium cabin Best low cost airline in the world Premium seat
ANA All Nippon Airways Best Airport Services in the World Best Airline Staff Service in Asia
Asiana Airlines Best economy class in the world Best economy seat Best economy class On-board catering
Austrian Best Airline Staff Service in Europe Azul Linhas Aereas Brasileiras Best Low Cost Airline in South America Best Airline Staff in South America
Bangkok Airways Best regional airline in the world Best regional airline in Asia
Cathay Pacific Airways World’s best airline cabin cleanliness Best first-class airline lounge
Copa Airlines Best Airline in Central America / Caribbean Best Regional Airline in Central America / Caribbean Best Airline Staff Service in Central America / Caribbean
Emirates World’s Best Airline (Airline of the Year) World’s Best Airline Inflight Entertainment
Ethiopian Airlines Best Airline Personnel Service in Africa
Etihad Airways Best First Class Seat in the World Best First Class Seat Best First Class Onboard Catering
Eva air Best Transpacific Airline Best Business Class Comfort Amenities
Finnair Best Airline in Northern Europe
fly dubai Best low cost airline in the Middle East
Garuda indonesia The best cabin crew in the world
Hainan Airlines Best Airline in China Best Airline Staff Service in China
Hawaiian Airlines Best Airline Personnel Service in North America
Indigo Best low-cost airline in Central Asia / India
Jetstar Airways Best low-cost airline in Australia / Pacific
Juneyao Airlines Best regional airline in China
Kulula Best low cost airline in Africa
LAN Airlines Best Airline in South America
Lufthansa Best Airline in Western Europe Best Transatlantic Airline
NorwegianBest long-haul low-cost airline in the world Best low-cost airline in Europe
Premium seat The world’s best independent airport lounge
Porter Airlines Best Regional Airline in North America
Qantas Best Airline Australia in the Pacific Best Airline in Australia / Pacific Best Premium Economy Onboard Catering
Qatar Airways Best Business Class in the World Best Airline Business Class Lounge Best Airline Staff in the Middle East
Royal Air Morocco Best regional airline in Africa
Singapore Airlines Best Airline in Asia Best Airline Seat in Business Class
Sky Airline Best Regional Airline in South America
South African Airlines Best Airline in Africa
Spring Airlines Best low-cost airline in China
Star AllianceWorld’s Best Airline Alliance Lounge World’s Best Airline Alliance Lounge
Thai airways World’s Most Improved AirlineBest Airline Lounge Spa Installation
Thomson airways World’s Best Leisure Airline
Turkish airlines Best Airline in Europe Best Airline in Southern Europe Best Business Class Dining Best Business Class Lounge Dining
Virgin america Best Airline in North America Best Low-Cost Airline in North America
Often referred to as the “Oscars of the aviation industry,” the World Airline Awards this year welcomed nominations from more airlines than ever before. Winners are then chosen on the basis of what would be “the world’s largest air passenger satisfaction survey”.
While the figures for this year’s awards have yet to be released, last year’s survey of 18.9 million passengers saw more than 245 airlines measured against 41 key performance standards, from the quality of check-in service and boarding procedures to cabin cleanliness and other indicators.
The Telegraph, London
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