LINCOLN, Neb. (KOLN) – Thousands of people across the country are facing flight cancellations and delays, in large part due to staff shortages at airlines.
11/10 NOW has checked in with David Haring, Executive Director of Lincoln Airport to find out how passengers can deal with the turmoil in the airline industry.
Her main advice: a little patience can do a lot of good.
“I used to say this only while on vacation, but it certainly is at any time right now,” Haring said.
This patience is needed, Haring said, because right now there is a lot of uncertainty for travelers, airports and mainly airlines.
“This is the biggest personnel challenge that we have seen as an industry,” said Haring. “It stems a lot from COVID-19 and the return of all airline personnel. It is a source of frustration which is not easily rectified.
When you combine these personnel issues with the normal sources of delays and cancellations like weather and aircraft maintenance, it creates a recipe for disruption.
“Delays and cancellations are more common,” Haring said. “No matter which airport you depart from, whether it’s an airport like Lincoln or Chicago O’Hare, delays are almost inevitable.
Haring added that Lincoln Airport has not been significantly affected by delays so far, but if United Airlines or Delta start to see delays, Lincoln is likely to be more affected than major airports because it serves fewer flights.
To combat those concerns, Haring said passengers should try to get to their destinations earlier than they should and allow more time between connecting flights.
Haring said at the moment that the Lincoln Airport team are working to make it a better place to stay stranded in the event of a cancellation or delay.
“This means we are making sure passengers have adequate access to food and drink, spacing everything out and adding extra doors,” Haring said.
Construction, which was planned before the pandemic, began a few months ago and the changes customers will notice will be made by 2022. The cost is estimated to be around $ 56 million.
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