“It is a great honor to receive this recognition again from our customers, who appreciate all of our service. Their participation in the most prestigious international airline survey truly demonstrates their satisfaction with us,” said Annick Guérard, Chief Operating Officer, Transat. She adds: “This passenger choice is a recognition of the efforts of our staff who, day after day, devote all their energy and passion to providing our passengers with a memorable travel experience from the moment they start dreaming of their vacation. would like to thank our 5,000 employees for their tremendous work and great professionalism. »
The Air Transat experience
Air Transat’s mission is to meet travellers’ expectations and brighten up their daily lives with the joy of vacation. The company is distinguished by its warm and friendly experience at each stage of the customer journey: reservation, check-in, boarding, flight, reception at destination and return from vacation.
The carrier offers around 60 point-to-point destinations in more than 25 countries, an award-winning website for its pleasant and inspiring shopping experience, fame in-flight gourmet meals Quebec Chef Daniel Vezina and Club Class seating that combines comfort and personalized service. His Economy class offers the same friendly and considerate welcome, a personal entertainment system accessible via an individual touch screen or on the Air Transat mobile application, a Kids club for globetrotters aged 2 to 11, and Eco fares combining flexibility and various advantages, all accompanied by a crew always listening.
The World Airline Awards were established in 1999 when Skytrax launched its first global airline passenger satisfaction survey. The survey collects the opinions of travelers on 300 airlines over a period of 9 months and in 100 countries. Airlines are ranked according to around 40 criteria, ranging from check-in and boarding, staff service, seat comfort, cleanliness and in-flight entertainment. This year’s survey interviewed more than 21 million passengers worldwide. To learn more about the World Airline Awards, visit www.worldairlineawards.com.
About Air Transat
Air Transat is from Canada first leisure airline. It serves some sixty international destinations in more than 25 countries in the Americas and Europeoffers domestic and connecting flights within Canada, and carries some 5 million passengers each year. Air Transat is a business unit of Transat AT Inc.a leading integrated international tourism company specializing in vacation travel and offering vacation packages, hotel stays and air travel. Transat obtained Travelife certification in 2018 in recognition of its commitment to sustainable development. Situated at Montrealit has 5,000 employees.
Recent honors and awards
- Named World’s Leading Leisure Airline at the Skytrax World Airline Awards
- Voted Top Tour Operator and Preferred Overall Supplier at the Agents’ Choice Awards presented by Baxter Travel Media
- Voted best airline and best tour operator at the Uni-Vers Trophies organized by the Association des Agents de Voyages du Québec
- Ranked among from Canada Top Employers and #1 Airline on Forbes Magazine List
SOURCE Transat AT inc.
For further information: Marie-Annick Lalande, Advisor, Public Relations and Marketing, Transat, 514 987-1616, ext. 4076, [email protected]