• Wed. Oct 5th, 2022

Skytrax crowns the best carriers at the 2019 World Airline Awards

During the Paris Air Show last week, Skytrax announced that Qatar Airways received the title of ‘World’s Best Airline’ for the Year at the 2019 World Airline Awards. number of victories since the start of the investigation. “Becoming the first airline to be named ‘Airline of the Year’ for the fifth time is a historic achievement,” said Qatar Airways Group CEO Akbar Al Baker. “This is a proud moment for the airline, as our constant innovation and service standards set the benchmark in our industry. “

Pictured: Qatar Airways’ award-winning QSuite, a series of business class seats designed to be configured into a semi-private dining / conference space.

In a relatively short period of 26 years, Qatar Airways has grown from a 2-aircraft operation to one of the most decorated carriers in the world. The Doha-based airline flies to more than 140 destinations and is regularly praised for its segment-leading products, such as the Qsuite, mid-cabin business class seats that can be converted to quadroom-style seats or beds double fully reclining.

Global Airline Awards 2019
Despite various setbacks over the past two years, Cathay Pacific has managed to regain ground at the 2019 Airline Awards. To capitalize on positive financial performance in 2018, the Hong Kong flag carrier is launching new cabin products, lounges and the first of its A350-1000 aircraft throughout the year.

The 2019 World Airline Awards saw a somewhat predictable role reversal, as Qatar Airways managed to overtake its rival Singapore Airlines for the first place. The latter, winner of the “Best Airline in the World” award in 2018, came in 2nd place overall, winning the “Best Cabin Crew in the World” for good measure. Asian carriers were well represented, with six of the top 10 airlines headquartered in the region. In particular, Hong Kong flag bearer Cathay pacific recorded significant improvements over its 2018 performance, beating Emirates and Eva air become the 4th best airline in 2019 (the last two fell to 5th and 6th places respectively). In the same vein, after two years of absence, the Australian flag bearer Qantas re-entered the top 10 (# 8), completely ejecting Garuda Indonesia from the list. Other pillars have undergone a slight reorganization: with Hainan Airlines make an incremental jump to # 8; Lufthansa fall to # 9; and Thai airways now stable at # 10.

While Travel Classes, Cabin Crew, and Overall Performance are the most followed categories, they are just a handful of the awards Skytrax gives out each year. On a related note, Philippine Airlines won the award for “World’s Most Improved” carrier, while Star Alliance proved to be the most popular of the Big Three Air Alliances in 2019.

Compiled from 21.65 million entries from over 100 nationalities, the Skytrax World Airline Awards are an independent customer satisfaction survey conducted since 1999. Conducted online in six languages ​​(including English, French and Chinese) , it is frequently cited by companies. and travel journalists like “the Oscars of the aviation industry”. All survey entries are filtered for IP and user information to avoid data duplication or allegations of tampering.

To view the winners in the 20 award categories or to learn more about the survey methodology, visit Skytrax World Airline Awards in line.