• Wed. Oct 5th, 2022

Star Alliance named Best Airline Alliance at Skytrax World Airline Awards for 4th year in a row

ByKimberly A. Brochu

Jun 19, 2019

For the fourth year in a row, Star Alliance won the title of Best Airline Alliance at the Skytrax World Airline Awards, with the Alliance’s prestigious Los Angeles lounge retaining the Best Airline Alliance award for the fifth consecutive year.

Accepting this honor at the 53rd Paris Air Show, Jeffrey Goh, CEO of Star Alliance, said: “This award would not have been possible without the trust and loyalty of the hundreds of millions of customers who travel on the Star network each year. Alliance. To them, I take this opportunity to express our thanks. It is their confidence in what we have to offer that has made us the best airline alliance in the world for the fourth year in a row and an affirmation of our efforts and innovation to further improve their travel.

Goh also paid tribute to “the vigor and dedication of the Star Alliance workforce, who consistently go to great lengths to make the customer journey more efficient, fluid and enjoyable every day.” We benefit from the diverse strengths of more than 430,000 proud employees of our 28 member airlines, enabling us to deliver an unparalleled holistic passenger experience. ”

The World Airline Awards were introduced in 1999 to provide a truly global customer satisfaction survey. Travelers around the world are voting in the largest airline passenger satisfaction survey to choose the winners.

Star Alliance was the first airline alliance to receive the Skytrax Best Alliance award when the category was first introduced in 2005.

Over 100 customer nationalities participated in the latest survey with 21.65 million eligible entries counted in the results. More than 300 airlines are included in the survey results.

Edward Plaisted of Skytrax said: “We congratulate Star Alliance on its remarkable achievement in winning the title of World’s Best Airline Alliance for the fourth year in a row, and this underscores the fact that it offers a range of products and services. highly valued customer service. Star Alliance has now won this coveted award ten times since 2005 and remains at the forefront of global airline alliances. Angeles again this year.

In addition to the Alliance awards, 15 Star Alliance member carriers received distinctions in 46 categories:

Aegean Airlines Best regional airline in Europe
Air Canada Best Airline in North America

The world’s best business class lounge

Best Business Class in North America

Best Airline Staff in Canada

Better cleanliness of airline cabins in North America
Air New Zealand Best premium economy in Australia / Pacific

Better cleanliness of airline cabins in Australia / Pacific
ANA The best airport services in the world

The world’s best onboard business class catering

Best Business Class in Asia

Best airline staff in Japan

Best cabin crew in Japan
Asiana Airlines Best cabin crew in South Korea
Austrian airlines The world’s best premium economy class on-board catering

Best Business Class Dining in Europe

Best cabin crew in Europe
COPA Airlines Best Airline in Central America / Caribbean

Best Airline Staff in Central America / Caribbean
Ethiopian Airlines

Best Airline in Africa

Eva air World’s best airline cabin cleanliness

The world’s best economy class catering
Lufthansa Best Airline in Europe

Best first class in Europe

Best Business Class in Europe

Best economy class in Europe

Best Airline in Western Europe

Best cabin crew in Germany
Singapore Airlines The best cabin crew in the world
Best Airline in Asia
Best first class in the world
The best first class seat in the world
Best First Class Lounge in Asia
Best Business Class Seat in Asia
Best Premium Economy Class in Asia
South African Airlines Best Airline Staff in Africa
Better cleanliness of airline cabins in Africa
Best cabin crew in Africa
Swiss international airlines The best first-class lounge in the world
Better airline cleanliness in Europe
THAI Airways Best Airline Staff in Asia
The world’s best spa for airlines
Best cabin crew Thailand
United airlines The best business class lounge in the world
Best Business Class Seat in North America
Most Improved Airline in North America