• Wed. Oct 5th, 2022

The 2021 World Airline Awards will be announced in September

The Airline of the Year 2021 and the winners of Global airline awards will be announced on Tuesday, September 28, 2021

With the cancellation of the World Airline Awards 2020, the customer survey of the Global Airline Awards 2021 lasted longer than any previous Skytrax survey, but end customer appointment levels will be reduced from 2019 due to the impact of COVID-19 on international travel.

Known as the Oscars of the aviation industry, Skytrax said it is important to re-establish the 2021 awards process in September and that the event will naturally be influenced by the effect the global coronavirus pandemic has had on the global travel and transportation industry. air.

The 2021 announcements include the COVID-19 Airline Excellence Awards which specifically recognize the work and commitment of airlines in their response to the coronavirus, a period that has devastated the global airline industry. Now is a good time to honor the way many airlines have responded to and dealt with the issues they have faced over the past 18 months.

Edward Plaisted of Skytrax said: “We canceled the 2020 awards show that was supposed to take place at the height of the pandemic. As the number of airline customers around the world has fallen and few airlines operate international services, we did not see fit to continue with these rewards. Based on global customer surveys, our awards represent the voice and opinions of air travelers, and for the period from April 2020 to early 2021, there were so few people traveling to many parts of the world that ‘A meaningful reward process could not be provided. . Our 2021 World Airline Awards are based on a much longer customer survey period from September 2019 to July 2021, so we are seeing a mix of more normal travel times combined with travel during the global pandemic.. “

About the World Airline Awards

The World Airline Awards began in 1999, when Skytrax launched its first annual global airline customer satisfaction survey. They are called the Oscars of the aviation industry.

The awards survey process is not limited to member airlines or a pre-selected airline, and any airline in the world may be nominated. There is no survey registration fee, no payment to attend the awards ceremony and no charge for the use of logos and award results by winning airlines. The surveys are provided in English, French, Spanish, Chinese, Russian and Japanese.